Privacy Policy

1. Introduction

Symvaci Inc. (“we”, “our”, “us”) operates symvaci.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Symvaci, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and any other information you choose to provide.

Contract Documents

When you upload a contract for review, the document is processed by our AI analysis system. Contract content is used solely to generate your review and is not shared with third parties.

Payment Information

All payments are processed by Stripe. We do not store your credit card number, CVC, or other sensitive payment details on our servers. Stripe may collect information necessary to process your payment in accordance with their own privacy policy.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, features used, and the date and time of your visit.

3. How We Use Your Information

• To provide and maintain our contract analysis services
• To process payments via Stripe
• To send confirmation emails and service-related communications
• To improve, personalize, and expand our platform
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Encryption in transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL.
• Secure AI processing: Contract content is processed securely via Anthropic's Claude AI. Documents are analyzed in real time and are not used to train AI models.
• PCI-compliant payments: All payment data is handled by Stripe, which is PCI DSS Level 1 compliant — the highest level of certification in the payments industry.
• Access controls: Only authorized personnel have access to user data, and access is logged and audited.

5. Data Retention

• Account data is retained for as long as your account remains active.
• Contracts and analysis results are stored in your dashboard so you can access them at any time.
• Deletion requests: You may request deletion of your account and all associated data by contacting us at support@symvaci.com. We will process your request within 30 days.

6. Third-Party Services

We use the following third-party services to operate our platform. Each service has its own privacy policy governing the use of your information:

• Stripe — Payment processing
• Supabase — Database and authentication
• Anthropic (Claude AI) — Contract analysis
• Resend — Email delivery
• Vercel — Website hosting

7. Cookies

We use essential cookies to maintain your login session and preferences. We do not use third-party advertising or tracking cookies.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at support@symvaci.com.

9. Children's Privacy

Symvaci is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of Symvaci after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: